Phone Services
Gradwell has over 10 years' experience in providing the highest quality technology services to small businesses. Our phone services help growing businesses reduce their telephone bills, connect remote users and prepare for expansion. All with minimal disruption and friendly support.
Our Internet telephony services (VoIP) can transform your company and push your business to the cutting edge. Whether you need a single number forwarded to your mobile, or a complete business phone system, we can help.
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Single User VoIP
From £4.00 per month
(excluding VAT)
-
Multi User VoIP (Hosted PBX)
From £7.00 per month
(excluding VAT)
-
Enterprise VoIP (Onsite PBX)
From £3.00 per month
(excluding VAT)
-
trixbox Pro
SME BundlesFrom £4,995.00
(excluding VAT)
-
“We recently won a particular contract because, although we're physically located in one town, our number makes us appear local”
- Entry-level product
- Easy to install
- Superb call quality
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“I can have the same telephone system in all of my offices, and add more handsets as my business grows”
- Connects remote users
- Choose who answers your calls
- Advanced voicemail features
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“I'm based in Spain, but the main office is in the Isle of Wight. I can ring in and be part of the same phone system”
- Calls to or from you own phone system
- SIP and IAX compatible trunks
- No setup fee
-
For small businesses who need an on-site PBX solution, but also want all the benefits of a hosted service.
- Enhance functionality
- Easy to use interface
- Outlook and CRM integration
- Transfer mobile calls to your office
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Add-ons and Hardware
VoIP equipment
Visit our store for a wide range of hardwareKeep your number
Port your numbers to GradwellVoice-to-Text
Read your voicemailsCall forwarding
Forward your calls to any number -
Additional services
Broadband
Perfect for use with VoIPEmail and Web
Host your business domains -
Business bundles
Looking for an all in one solution? Discover our business bundles, designed to make your life easier.
Download
Setup
FREE
From £4.99 - £25.00
From £0.00 - £25.00
£500.00
Monthly
From £4.00 - £8.50
From £7.00 - £25.00
From £0.00 - £25.00
From £4,995 - £8,275.00
Included phone number
UK or International*
UK or International*
UK or International*^
No^^
Concurrent calls per number
2
2
No limit^
From 25
Internal extensions
1
10
-
1 per user
Call packages
Pay As You Go, Unlimited** UK landline calls
Pay As You Go, Unlimited** UK landline calls or Unlimited** International landline calls
Pay As You Go, Unlimited** UK landline calls or Unlimited** International landline calls
-
999 Emergency Services access
YES
YES
YES^
YES^^
Free hardware
VoIP adapter^
VoIP adapter or cordless phone^
-
Dell server and 20 Polycom IP phones
Min contract length
1 - 3 months^
1 - 3 months^
1 - 3 months^
12 months
Voicemail
YES
YES
-
YES
Voicemail notification
YES
YES
-
YES
Call forwarding
YES
YES
-
YES
Codecs supported
G729a, G711u and G711a
G729a, G711u and G711a
G729a, G711u and G711a***
G729a, G711u and G711a
Online call logs and invoicing
YES
YES
YES
YES
Online contact directory
YES
YES
-
YES
Customised CLI
YES
YES
YES^
YES^
Time of day routing
-
YES
-
YES
Audio connferencing
-
YES
-
YES
IVR/Auto-attendant
-
YES
-
YES
Music on hold
-
YES
-
YES
Hunt call groups
-
YES
-
YES
